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AUDACITY FLOORING FULL
AUDACITY FLOORING FREE

Please save all documents and paperwork as this may also help with the claims process. Please take photos of the damaged item as this may help with the claims process. If you have accepted the item and notice afterwards that it is damaged, please call Flooring Xtra on 03 9708 2408 immediately. If the item is clearly damaged at time of delivery, please do NOT accept delivery and call Flooring Xtra on 03 9708 2408 immediately.We will notify you via email if your payment cannot be processed.

AUDACITY FLOORING FULL

Payment for an order must be received in full by Flooring Xtra (Aust) Pty Ltd before any goods are dispatched.

If you have already submitted an order at a particular price, we will supply your goods at that price (unless your order is affected by a pricing error, in which case we will contact you directly to inform you of the error).

Flooring Xtra (Aust) Pty Ltd have the right to adjust prices without notice to you.

All Prices are in Australian Dollars and if GST applies is inclusive of GST.

Once you place an order, you will be charged and you agree to pay the price and any delivery charges that may apply (according to clause 1.10).

If stock is unavailable, you will be refunded for the Goods affected.

Some Goods may be out of stock or unavailable, as such, we may not be able to despatch your order, or part of your order.

Customer error or misinterpretation of a product.

incorrect or insufficient address information was provided and items were Returned to Sender.

You are responsible for the freight cost of the goods if necessary under the following circumstances:.

If your delivery is taking longer than expected, please call Flooring Xtra on 03 9708 2408, please have your order number ready.

Please call us on 03 9708 2408 and we will resend it to you.

All orders will generate an automated email which will be sent to your nominated email address.Our delivery company use a track and trace system and are also covered by insurance.Alternatively, you could consider providing a ‘work address’ as it makes it easier for deliveries within the standard working hours.We aim to ship your item within 1 to 5 days from order placement, however, sometimes circumstances arise that are outside of our control and this could delay delivery.

Delivery times will depend on your location and number of rugs purchased.

AUDACITY FLOORING FREE

Free standard delivery applies to all orders (except for goods that require special delivery).

You agree that these terms (as amended from time to time) will apply to all of your ordering, purchases and delivery of goods. These terms apply to the ordering, purchase and delivery of goods from the website and through our support office, and form a contract between you and Flooring Xtra (Aust) Pty Ltd ABN 77 144 808 293 of 24 Silkwood Rise, Carrum Downs, Victoria 3201 ( FLOORING XTRA). We thank you for your patience and are working hard to complete your orders. QLD, NSW, VIC, SA (regional areas) and TAS : Sydney, Melbourne, Brisbane OUTER METROPOLITAN/REGIONAL areas : Sydney, Melbourne, Brisbane, Adelaide METROPOLITAN areas : Due to current COVID-19 Restrictions, we cannot provide exact times or delivery dates. The timeframes listed below are to be used as a guide only.